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Terms of Use

Last updated 16 March 2021

These Terms and Conditions (the Terms of Use or Terms) constitute a legally binding agreement between you (you, your or user) and Think Lab DMCC with Commercial License No. DMCC187308 (Company, us, we) govern your access to and use of http://www.agent-view.com as well as all other media form, mobile website or mobile application (collectively the Site) and/or  including all related content, communications, functionality and services offered or linked on or through the Site (collectively, the  Services) and/ or creating any accounts or as a guest or a registered user through the Site (Account).

You consent that by accessing and continuing to use of the Site and/ or creating an Account and/ or subscribing to our Services, you have read, understood, and consent to the rules and obligations that apply and agree to comply with all of these Terms. 

Our Site(s) are hosted by AWS EU West 1 and are therefore subject to the terms and conditions and privacy policy of Amazon Web Services. You agree to and are bound by these Terms and the Privacy Policy located at https://aws.amazon.com/legal/, which is incorporated herein by reference. 

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU SHOULD DISCONTINUE USE IMMEDIATELY 

1. Agreement to our terms and conditions

These Terms govern your access to and use of the Site and our Services and set out all of the rules and obligations that apply to your use of the Site. 

By using our Site, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must discontinue use of our Site immediately.

2. Right to amend these terms

We reserve the right to amend these Terms at any time in our sole discretion by posting the revised Terms on the Sites. Your continued use of the Sites and/ or Services after any such changes shall be deemed to constitute your acceptance of the revised Terms. These Terms applies to all visitors, users, and others who access the Service.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason. 

3. Legal age

You must be at least 18 years of age to use our Site. By using our Site and accepting these Terms, you confirm that you are at least 18 years of age. 

You undertake that you possess the legal authority to enter into these Terms and to use the Services, including our Sites in accordance with all terms and conditions herein.

4. Account creation

To access certain Services on our Site or for creation of an Account, or some of the resources it offers including, without limitation, estate viewings and related guided viewings, payment using credit cards in AED, debit cards, wallets, wire transfers or other forms of electronic payment you may be asked to provide certain registration details or other information. Visa or MasterCard debit and credit cards in AED will be accepted for payment. In order to register on our Site and create an Account, you must: 

  • Be at least 18 years of age to register
  • Use a strong password and keep it confidential;
  • Not transfer any part of your Account (e.g., connections); and 
  • Comply with all obligations as set out in these Terms and in any applicable laws.
  • Retain a copy of transaction records and Merchant policies and rules 

Your Account belongs to you and you are solely responsible for anything that happens through your Account, unless otherwise for the reasons of closure, hacks, or misuse. For the purposes of this section, it shall be the sole responsibility of the user to avoid any unauthorized use or access of the Account. 

You represent and warrant that all personal data provided by you during the registration process is up to date, complete, accurate and true. In case of a change, you undertake to update your Account in a timely manner. You authorize us to verify the accuracy of the personal data that you have provided to create your Account, and any other information you provide to us. You undertake to cooperate with us during such verification process. 

You agree that all information you provide to register with this Site or otherwise, is governed by our Privacy Policy and all other policies we publish and update from time to time, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

5. Additional terms

If you choose to access particular Services that are available via the Site, you may be provided with separate terms and conditions (Additional Terms) related to and in addition to these Terms at the time you chose to access said particular Service. Some of the Additional Terms you will be provided with when accessing your chosen service may supersede these Terms and these will be drawn to your attention, where applicable. Access to and use of relevant Services shall be limited to the specified users identified in the Additional Terms for each Service.

We recommend that you download and store a copy of these Terms for future reference. They form a legally binding agreement between you and us and apply to the Site and our Services. You may not use the Site or receive relevant Services except as expressly provided for in these Terms. By accessing all or any part of the Site and/ or the Services, you fully accept and agree to comply with all of the Terms as set out here and/ or any Additional Terms as specified. 

6. Changes to our policies

We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. Every time you wish to use our Site, please check these Terms to ensure you are aware of and understand the terms that apply at that time. 

From time to time, we may revise, amend or supplement these Terms, as necessary. It is your responsibility to periodically review these Terms to stay informed of all updates, every time you access and/ or use our Site. Your use of the Site and/ or Services will be subject to the current Terms, as posted on the Site, at the time of such use. You will be deemed to have been made aware of and to have accepted all changes in any revised Terms by your continued use of the Site as of the date such revised Terms are published. 

Changes to these Terms are effective when they are published. We will alert you to any changes by updating the ‘Last updated’ date of these Terms. You waive any right to receive specific notice of each such change. 

7. Changes to our site

We reserve the right, in our sole discretion, to modify, suspend, withdraw, discontinue and/ or change all together any aspect of the Site, without notice. Save where expressly stated otherwise in any Additional Terms, we will not be liable to you, if for any reason the Site is unavailable, or is withdrawn at any time, or for any period. Please note that where any of the content on the Site may be out of date, that we are under no obligation to update it.  “Think Lab DMCC” maintains the www.agent-view.com Website ("Site").

8. Intellectual property

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website design, audio, video, text, photographs, and graphics on the Site (collectively, the Content) and the trademarks, service marks, and logos contained therein (Marks) are owned and controlled by us or are licensed and/ or assigned to us, and are protected by trademark and intellectual property law and unfair competition and practices legislations in appropriate jurisdictions. The content and the Marks are provided on the Site “AS IS” for your information and use in accordance with these Terms only. Except as expressly provided in these Terms, no part of the Site and no Content or Marks may be copied, reproduces, aggregated, republishes, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited or for any commercial purpose whatsoever, without our express prior written permission. 

Provided that you are eligible to use the Site, you are granted, a limited license to access any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

9. Limited license to use

Subject to these Terms, we grant you a limited individual, nonexclusive, non-transferable, revocable license to access and use the Site and Services in such form, as they may exist from time to time. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

Subject to these Terms, you may use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Site, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;
  • You may store files that are automatically cached by your Web browser for display enhancement purposes;
  • You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication or distribution; and
  • If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

You must not:

  • Modify copies of any materials from this Site;
  • Republish any part of the Site on another website, in any other medium (print, electronic or otherwise) or as part of any commercial service;
  • Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text; and
  • Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this Site.

No right, title or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark and other laws.

10. Prohibited Activities

You may only use the Site for lawful purposes. You must not use the Site:

  • In any way that breaches any applicable local, national or international law or regulation, and/ or in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • Misuse our system or this Site. In particular, you must not damage, disable, disrupt, hack into, unduly burden, circumvent security or otherwise disrupt the operation and security related features of our system and/ or the Site, or attempt to carry out any of the foregoing, in any way for any reason. This includes introducing viruses, trojans, worms, logic bombs or other material which is or could be malicious or technologically harmful;
  • Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site or copy or adapt the Site’s software in anyway;
  • Use a buying agent or purchasing agent to make purchases on the Site; 
  • Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site;
  • Make any unauthorized use of the Site, including collecting usernames and/ or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user Accounts by automated means or under false pretenses;
  • Use or attempt to use any automated program (including, without limitation, any spider, web crawler, data mining, robots, or similar data gathering and extraction tools) and/ or scraping technology to access our system or this Site. Any such use or attempted use of an automated program and/ or scraping technology shall be a misuse of our system and this Site. Obtaining access to any part of our system or this Site by means of any such automated programs and/ or scraping technology is strictly unauthorized;
  • Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us;
  • Harass, annoy, intimidate, or threaten any other users or our employees or agents engaged in providing any portion of the Site to you; and
  • Use the Site in a manner inconsistent with any applicable laws or regulations.

11. Interactive services and content

We may from time to time provide interactive Services on the Site, which shall enable you to upload, post, comment, chat, fill surveys, register and/ or interact with the Site through various features. Whenever you make use of these interactive features, you must comply with the content standards set out in these Terms and our Policies. We hereby expressly disclose that the views expressed by users on our Site do not represent our views or values.

The use of all personal data you submit or which we collect about you is governed by our Privacy Policy. A copy of our Privacy Policy is available at https://www.agentview-com/Privacy. You acknowledge that by using the Site you have reviewed the Privacy Policy.

All content that you upload to our Site must be accurate, genuine and comply with the applicable laws and regulations. You must not:

  • Publish content that contains any material which is defamatory of any person; 
  • Publish content that contains any material, which is obscene, offensive, hateful, discriminatory, unethical, immoral or inflammatory; 
  • Publish content that contains any material that does or could potentially infringe the intellectual property rights of a third-party;
  • Trick, defraud, or mislead us and other users or attempt to, especially in any attempt to learn sensitive Account information such as user passwords; 
  • Sell or otherwise transfer your profile;
  • Attempt to impersonate another user or person or use the username of another user;
  • Make improper use of our support Services or submit false reports; and
  • Misuse any forms on the Site and any forms you submit must be a genuine enquiry. 

You agree that all content you provide with this Site or otherwise, including but not limited to, using any interactive features on the Site, is governed by our Privacy Policy and you consent to all actions we take with respect to your information consistent with our Policies.

We will determine, in our discretion, whether there has been a breach of our Policies. Where we believe a breach has occurred, we may take such action, as we deem appropriate. This action may include the temporary or permanent withdrawal of your right to use our Site and/ or temporary or permanent removal of any posting or material uploaded by you to our Site, immediately upon breach. Additionally, we reserve the right to bring legal action against you and to disclose such information to law enforcement or authorities, as we reasonably feel necessary.

In addition to all of our rights set out above, we reserve the right to take down any content that you upload to our Site at any time without notice and without having to provide a reason.

12. Websites we link to

This Site contains links to websites operated by third-parties. We have no control over their individual content. We give no warranties or representations as to the accuracy or completeness of any of the information appearing in relation to any linked websites. The links are for your convenience only. We do not recommend any products or services advertised on those websites. If you decide to access any third-party website linked from this Site, you do so at your own risk.

13. Linking to our site

You must not include links to this Site in any other Site without our prior written consent. In particular (but without limiting the foregoing) you must not include in any other Site any “deep link” to any page on this Site. You may link to our home page at http://www.agent-view.com and pages within the Site provided that you do so in a way that does not (in our reasonable opinion) damage our reputation or expose us to risk. Our Site must not be framed on any other website. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

We reserve the right to withdraw linking permission without notice and without giving a reason.

14. Warranties

Your use of the Site is at your own risk. You understand, acknowledge and accept that we make no warranty whatsoever, express or implied, to you as to the Site, and that the Site is provided to you “as is”. You are responsible for making all arrangements necessary for you to have access to the Site and ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them. 

We expressly exclude, to the extent permitted by law, any and all conditions, warranties, representations or other terms which may apply of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any other warranty that might arise under any law.

Where you register for an Account with us, you comply with the following: 

  • Each registration is for a single user only;
  • You undertake that all information provided by you for the purposes of registering with us is correct, accurate and complete;
  • You agree not to provide any other person with access to this Site or any part of the Site with your user name, password or other security information; 
  • You accept sole responsibility for keeping your registration and Account information confidential and you must not disclose it to any other person or entity. You should use particular caution when accessing your Account from a public or shared computer so that others are not able to view or record your password or other personal information;
  • You accept sole responsibility for the use of your Account, which is for your personal use only and will be held responsible for any unauthorized use of your Account; 
  • You also agree to ensure that you exit from your Account at the end of each session; and
  • You will notify us immediately of any unauthorized use of them or any other breach of security of this Site of which you become aware. 

We have the right, at our discretion, to refuse your application for registration, disable any user name, password or other identifier, whether chosen by you or provided by us, for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

Whilst we endeavour to ensure that any material available for downloading from this Site (such as a property brochure) is not contaminated in any way, we do not warrant that such material will be free from infection, viruses and/ or similar code.

We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our Site for business and operational reasons. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

The content on the Site is provided for general information only and does not constitute specific advice. We do not warrant the accuracy, completeness or usefulness of this information. You must obtain professional or specialist advice (including, seeking full particulars of the relevant property from an estate agent) before taking, or refraining from taking, any action based on the content on the Site. In particular, the property descriptions, images and videos on the Site, whilst displayed in good faith, are for information purposes only and we do not accept any liability or responsibility for their accuracy. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Site, or by anyone who may be informed of any of its contents.

It is the sole responsibility of prospective buyers/tenants to satisfy themselves as to the accuracy of any property information displayed on the Site and the responsibility of estate agents to ensure the accuracy of property descriptions provided on the Site and in any other property documentation or information. Any reliance you place on such information is strictly at your own risk. 

Although we make reasonable efforts to update the information and content on the Site, we make no representations, warranties or guarantees, whether express or implied that the information and content on the Site is accurate, complete or up-to-date at any time.

This Site contains links to websites operated by third-parties. We have no control over their individual content. We give no warranties or representations as to the accuracy or completeness of any of the information appearing in relation to any linked websites. The links are for your convenience only. We do not recommend any products or services advertised on those websites. 

Inclusion of, linking to, or permitting the use or installation of any third-party websites or any third-party content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the third-party websites or to use or install any third-party content, you do so at your own risk, and you should be aware that these Terms no longer govern. 

You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate to from the Site or relating to any applications you use or install from the Site. Any purchases you make through third-party websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third-party. 

15. Indeminities

To the extent permitted by law, you agree to defend, indemnify and hold harmless, us and our subsidiaries, affiliates, licensors, employees, agents, third-party information providers, and independent contractors against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to your conduct, your use or inability to use the Site, your breach or alleged breach of these Terms. 

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding, which is subject to this indemnification upon becoming aware of it. 

16. Limitation of liability

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms, no part of the Site and no Marks may be copied, modified, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

We will not be liable for any loss or damage caused by a virus, distributed denial of service attack or other technologically harmful material caused to your information technology, devices, computer programs, platform, data or other proprietary material arising in connection with your use of our Site and/ or Services or to your downloading of any content on it, or any website linked to it.

We will not be liable for any failures, due to software or internet errors or unavailability, or any other circumstances beyond our reasonable control.

We may put in place such systems as we from time to time, to prevent automated programs from being used to obtain unauthorised access to our system and this Site. We shall not be liable to you for any consequences arising out of, or in connection with any such use or attempted use of automated programs to obtain unauthorised access to our system or this Site.

You agree and acknowledge that we do not endorse the products or services offered on third-party websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any third-party content or any contact with third-party websites. 

Please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, or use of or reliance on any content displayed on our Site. In particular, we will not be liable for loss of profits, sales, business, or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

Notwithstanding anything to the contrary in these Terms and to the extent permitted by law, in the event that we are determined to be liable to you for any cause, you expressly agree that in entering into these Terms, our aggregate liability, for any damages or losses under all causes of action, will not exceed the USD 100 or the exact quantum of losses whichever is lower.

17. Geographic restrictions

The owner of the Site is based in the United Arab Emirates. We make no claims that the Site or any of its content is accessible or appropriate outside of the United Arab Emirates. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United Arab Emirates, you do so on your own initiative and are responsible for compliance with local laws.  We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE.

18. Governing law

All matters relating to the Site and these Terms and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws in force in the Dubai Multi Commodities Centre Free Zone (DMCC) and the federal laws of the United Arab Emirates as applicable in the Emirate of Dubai. Without giving effect to any choice or conflict of law provision or rule (whether of the United Arab Emirates or any other jurisdiction) and you agree to the exclusive jurisdiction of the courts of the Dubai, UAE. 

Any further dispute, difference, controversy, or claim arising out of or in connection with this Agreement, including (but not limited to) any question regarding its existence, validity, interpretation, performance, discharge, and applicable remedies, shall be subject to the exclusive jurisdiction of the Courts of the DMCC Courts. We retain the right to bring any suit, action or proceeding against you for breach of these Terms in your place or country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

United Arab of Emirates is our country of domicile.

19. Miscellaneous

We may transfer, assign, sublicense or pledge in any manner whatsoever, any of our rights and obligations under these Terms to any third-party without notice and without the need to receive your consent. You must not assign any part of the Service and/ or your obligations set out in these Terms without our written consent.

There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms or use of the Site. You agree that these Terms will not be construed against us by virtue of us having drafted them. 

No delay or failure by us to enforce any provision of the Contract will be deemed a waiver or create a precedent or will prejudice our rights.

If any provision in these Terms is deemed unlawful, void, or for any reason unenforceable, then that provision shall be enforced to the maximum extent permissible, and the remainder of the Terms shall remain in full force and effect.

These Terms and any Policies posted by us on the Site constitute the entire agreement and understanding between you and us.

You hereby waive all defenses you may have based on the electronic form of these Terms and the lack of signing by the parties hereto to execute these Terms.

20. Contact us

This Site is operated and owned by the Company. If you have any questions about these Terms, you can contact us at info@agent-view.com.